Account Support

Let’s solve your problems together

We’re committed to helping you spend more time building relationships with your community and less time managing technology.

As part of this commitment, we ensure that your system is running when you need it and that you can access our team of experts quickly if you run into any issues.

We never stop looking for ways to improve your user experience.

Submit a case

Submit a support case, view existing support cases, and update your password.

Visit the support portal

Access our online community

Our online community helps you connect with other Personify users to share best practices, find answers, and connect with one another. You can also access training resources such as on-demand videos and other materials.

Your Classroom

Drive more value from your Personify ThreeSixty investment with Classroom — a place to learn and grow on your terms. 

We offer online training courses to help you and your staff get the most out of your technology and feel confident using the functional capabilities and tools.

Classroom can help you quickly onboard new staff and keep current staff up to date on the latest enhancements and capabilities. We offer on-demand, easy-to-access video courses at your pace, on your schedule.

To register a new user, please contact your Account Manager or email us.